Neil Patel - Founder of Kiss Metrics
Contact: neil [at] neilpatel.com
Twitter: @neilpatel
Websites: http://www.quicksprout.com/, http://www.kissmetrics.com/
Career: Founder of Kiss Metrics, Crazy Egg, and ACS, Angel Investor, Blogger
I first met Neil at a Mixergy event hosted by Andrew Warner in Orange County. My friend kept saying, “Wow look, it’s Neil Patel. That guy is so awesome!” I was intrigued, so I introduced myself to the guy and he seemed much quirkier/dorkier than I expected. Hey, there’s nothing wrong with being dorky (I feel I’m a dork too), but with so many people hyping up the guy, I thought he would impress me with his amazingness. After we chatted, he didn’t give me his business card but tells me to go leave him a comment on his blog. “Whack..” I thought.
I get home, Google Neil Patel, and am immediately BLOWN AWAY! This guy is the founder of Crazy Egg, a service that FD was sincerely thinking of purchasing, and his blog gets over 200 comments per post! He’s had clients such as Tech Crunch, and has made an SEO presentation over at the UCLA Startonomics event.
And to further solidify Neil’s awesomeness, check out this challenge he issues to Jason Calacanis.
The first part of this interview will be focused on entrepreneurship; the second part will focus on Neil as a blogger. After watching, I highly encourage you to reach out to Neil because though he’s a super busy and successful guy, he takes the time to respond to all of his emails.
Conversation Breakdown:
2:05 - Would you advise someone to become an entrepreneur in this economy?
Neil feels that most millionaires come out of a recession like this one because people who survive this recession will do the best and be able to survive anything. You’ll also be able to find the best business partners in this recession.
2:51 - Tell me about your entrepreneurial origins
Neil has been an entrepreneur all of his life. In High School, he was the “black box dealer,” a distributor of car parts and accessories, and in college he began to do internet marketing for companies.
4:07 - Do you feel the entrepreneurial spirit can come naturally or can someone learn it?
You can learn it, and the way to do it is to just jump in there and start creating companies. The younger you are and the younger you start, the more likely you will succeed in the long run.
5:49 - How many times have you failed Neil?
Neil has started roughly 9 companies, 2 that have done well, and a 3rd that he is currently raising venture capital for. This means that he has had 6 companies that failed. What’s even more intense is that he raised over $1 million from friends and family, all of which he has had to pay back because of previous failures!
6:30 - How did you first company succeed?
Neil’s first internet company was a job board where he was trying to compete against Monster.com, but he ultimately got ripped off by internet marketers and failed. He then took it upon himself to learn internet marketing, which then lead to the creation of ACS.
7:30 - What can people learn from this. Is it luck or is it hard work?
Neil believes that success is all about luck. You have to leverage opportunity, and when you see it, you have to grab the bulls by the horn and just give it your all.
8:18 - You have a crazy amount of comments on your blog, what’s the trick?
Neil responds to every single commentor, which makes them want to come back and keep commenting. You also have to write very, very detailed content.
9:00 - What do you think of people who are teaching us to write 600-word or less posts?
If your content is good enough, then people are going to sit down and read it. Also, if you have a clean, slick design, the content won’t look overwhelming and people will read it.
9:50 - Would you say the traffic from your blog comes from the success of Crazy Egg and ACS?
The traffic comes from the successful startups, speaking at conferences, guest posts, and continually branding himself online.
10:46 - There are some young entrepreneurs who try to mask there age and pretend to be older, what do you say to that?
Use your age to your advantage. Show that your a young guy, but at the same time, have worked hard and achieved x, y, and z.
11:24 - How did you get Techcrunch as a client?
Neil literally just emailed Michael out of the blue, and a year later, Mike accepted Neil’s offer to build Techcrunch’s traffic.
12:26 - What was the most effective way to contact these people?
It was as simple as email for Neil. Sometimes it works, sometimes it doesn’t, but you’ll be surprised at how many people are open to responding back to your emails.
13:04 - How are you balancing your time?
Neil just works a lot of hours. He stays organized, and always makes room in his schedule to help others.
13:54 - Do you feel it is necessary to neglect certain people in the startup life?
Unless your friends are in the startup world, it’s going to be extremely difficult to stay close with all of your high school and college friends. Surround yourself with people who are successful and that you want to be like.
“Dime con quien andas, y te digo quien eres”
15:48 - What advice would you give to bloggers who feel that they have plateaued and can’t get more traffic?
Focus on writing detailed content, and your readers will come. Write detailed content that will actually help, or teach someone how to do something useful.
16:45 - Any last advice for young aspiring entrepreneur?
Just go out there and “do it.” Just like how Nike used to be
Jun:
Great interview of Neil Patel. I’ve been a reader of Neil’s blog and came to know abt him from various sites but to get to know directly from him is something different. The best part of this interview and why it’s different than previous ones is you have successfully addressed almost all concerns of today’s bloggers and entrepreneur- How to get more comments or When to start a company or How to manage zillions of things in a day..
It’s good to know that there’s no easy way to get 200 comments on yr blog. First of all, you need to work hard on great contents and you also need to follow up with your readers to make them come back again and again.
As People say, you do not need to look further for any opportunity. You just have to look yourself and see if there’s a need for anything. As Neil was ripped off by Internet Marketing Companies, instead of waiting for someone to start-up, why can’t to do it yourself? This is another great point I have taken from Neil’s interview.
Another good point is, in current Web wave, young and successful Web entrepreneur are always happy to help each other. They are also available- thru Blog or Twitter or just thru Email. To get in touch with the customer, you do not need to wait and do something different. Just send an email to offer your help and explain how you can make a change, just like Neil did to Tech Crunch CEO, and you’ll definitely sure to get an answer. I think this type of feedback can only be seen in IT. I talked about similar to my friend other day, who works in Wall Street and he glared to me with wide open eyes. For him, it’s no way near to even say Hi to Wall Street CEOs.
People generally don’t talk about their failures until they become successful. Once they become successful, their failures seem like nothing but a path to a successful life and learning experience. I would love to hear from Neil that what have his previous failures taught about life or business? What did Neil analyze after failed on 6 companies to become successful on the next start-up?
I would have liked to see what Neil thinks about success. Does success mean to be interviewed by various media or getting invite for numerous conferences or having millions of dollars? I am sure that at every steps of the life it changes, at least for me, and I would have liked to know Neil’s perspective on it.
Thanks Jun and keep it up.
Pritesh
http://twitter.com/mehta1p
Neil - thanks so much for taking the time to share your story. I am (finally) embracing the ‘Just Do It’ mentality (one step at a time) and am in the process of launching my first startup. I’ll still do the 9 to 5 - something to pay the bills and keep my foot in the door, but I am finally telling myself to stop thinking and starting DO-ing - successful or not, it’s time to seize the day. Carpe Diem, right?
What would be your advice for seeking out business partners? For example, if I’m looking for a designer to pair with my marketing and communications skills - where do I look if I don’t have friends that would fit the bill? Is it as simple as shooting out a tweet asking for a designer? Obviously a partner is someone you have to trust and know on a personal level, but when your looking for a specialized skill, sometimes you have to go outside your circle of friends to find someone. Interested to hear your thoughts on this.
Jun - keep rocking this videos out man - you are a machine. GET SOME SLEEP DUDE! Looking forward to joining you on here soon!
-Matt
http://www.twitter.com/mattChevy
I’ve been reading on Neil’s blog too and I have definitely learned a lot from him. He recently made a new one on Andrew Warner (hello Google Alerted man!) and it’s awesome cool. Should check it out at http://bit.ly/MY9n
Great interview! I think one of the most valuable points here apart from stressing the importance of not being afraid to take risk and start young, is really surrounding yourself with people that have similar interests/goals (including income) as yourself. Definitely think that’s important… I learned (the hard way, no less) that having people around you that don’t have similar goals/aspirations and don’t have the same target (income/net worth) in mind as you can not only slow you down but over time break your spirit and result in you coming up short. You’ll definitely need friends, but it’s always interesting I think to note how people ‘fall off’ so to speak as you get closer and closer to your dreams. Be prepared! Becoming an entrepreneur is not only a job/career change, but really a total lifestyle change. Hence the ton of hours Neil mentions working. That’s no joke.
Signed,
First time business owner determined to succeed
Neil is the epitome of energy, creativity and ingenuity. His brain fires on overdrive!
Having finally met in person at IM Spring Break conference, his reputation precedes him.
He also delivered the goods when he spoke, and attendees walked away salivating for Kiss Metrics to launch.
I enjoyed the energy of the interview. Both of you rock and can carve out the futures you desire. Thanks for sharing tips and insights!
Hey great interview! I’ve always enjoyed hearing what Neil Patel has to say, and I love that this was a genuine conversation…cool blog and interview style, and good luck to you!